Effective Date: January 1, 2026
Last Updated: September 4, 2026
Massage Reimagined respects your privacy and is committed to protecting the personal, health, and financial information entrusted to us.
This Privacy Policy explains how Massage Reimagined collects, uses, maintains, protects, and discloses information when you:
Visit www.massagereimagined.com or another website operated by Massage Reimagined.
Schedule, receive, or pay for massage therapy or wellness services.
Complete an intake form, consent form, health questionnaire, or other client document.
Communicate with us by telephone, email, text message, website form, online chat, or social media.
Purchase a membership, package, gift certificate, workshop, product, or other offering.
Participate in a promotion, event, survey, referral program, or marketing campaign.
Apply for employment or an independent contractor position.
Otherwise interact with Massage Reimagined.
This Privacy Policy applies to information collected online and offline. It is intended to supplement, and not replace, any Notice of Privacy Practices, treatment agreement, informed consent document, membership agreement, employment notice, or other privacy notice that applies to a particular relationship or service.
For purposes of this Privacy Policy, “Massage Reimagined,” “we,” “us,” and “our” refer to the Massage Reimagined business and the entities that operate its locations, website, services, and associated business activities.
Massage Reimagined provides licensed massage therapy and related wellness services in Washington State.
Massage therapy is a regulated health care profession in Washington. Massage Reimagined treats individually identifiable health information created or maintained in connection with massage therapy services as confidential health information and protects that information in accordance with applicable federal and Washington privacy laws.
This Privacy Policy applies to personal information collected through:
Our public website.
Our online appointment scheduling system.
Client intake and consent forms.
Clinical and treatment records.
Membership and package enrollment.
Gift certificate and retail transactions.
Email, telephone, and text communications.
Website chat and customer service systems.
Surveys, reviews, testimonials, and referral programs.
Social media interactions.
Employment and contractor applications.
In-person interactions at our locations.
Events, workshops, and community activities.
Different laws may apply to different categories of information.
Information created or maintained as part of a health care relationship may be protected health information under HIPAA. Other information, including certain website activity, wellness interests, marketing information, and health-related inquiries that are not part of a HIPAA-regulated record, may be protected by other laws, including the Washington My Health My Data Act.
We collect information that you provide directly, information generated through your interactions with us, and limited information collected automatically through our website and technology providers.
We may collect:
Full name.
Preferred name.
Pronouns.
Mailing address.
Email address.
Telephone number.
Date of birth.
Emergency contact information.
Communication preferences.
Account login information, when applicable.
We may collect:
Appointment dates and times.
Appointment location.
Services requested or received.
Massage therapist preferences.
Scheduling history.
Arrival and cancellation information.
Membership and package information.
Gift certificate information.
Referral source.
Service preferences.
Accessibility needs and reasonable accommodation requests.
Communications regarding appointments and services.
To provide massage therapy safely and effectively, we may collect or create information such as:
Health history.
Current symptoms and health concerns.
Areas of pain, tension, discomfort, or injury.
Past injuries, surgeries, or medical procedures.
Pregnancy-related information.
Allergies or sensitivities.
Medications when relevant to treatment.
Physical limitations.
Contraindications or precautions.
Treatment goals.
Client preferences and boundaries.
Information about pressure, positioning, draping, touch, or areas to avoid.
Intake forms and health questionnaires.
Informed consent documentation.
Treatment plans.
Session notes and professional observations.
SOAP notes or other clinical documentation.
Referrals and communications with other health care providers.
Insurance, accident, workers’ compensation, or claim information when applicable.
Information necessary to support continuity of care.
Please do not submit sensitive health information through a general website contact form, social media message, or public online channel unless the form or system is specifically identified as a secure method for submitting health information.
We may collect:
Billing name and address.
Payment status.
Purchase history.
Membership charges.
Package balances.
Gift certificate purchases and redemptions.
Refunds and adjustments.
Partial payment-card details, such as card type or last four digits.
Insurance or claim billing information when applicable.
Complete payment-card information is generally collected and processed by third-party payment processors. Massage Reimagined does not ordinarily receive or store complete payment-card numbers on its own website servers.
We may collect and retain communications sent through:
Email.
Telephone.
Text message.
Website forms.
Website chat.
Social media.
Online scheduling notes.
Client surveys.
Customer service channels.
Review or testimonial submissions.
Telephone or video calls will not be recorded without notice or consent when notice or consent is legally required.
When you visit our website, we and our service providers may automatically collect limited technical information, including:
Internet Protocol address.
Browser type.
Device type.
Operating system.
Approximate geographic area derived from an IP address.
Referring website.
Pages viewed.
Links selected.
Date and time of access.
Session duration.
Website errors.
General interaction and navigation information.
Cookie and similar technology identifiers.
We seek to limit the disclosure of information that identifies or could identify a person as seeking particular health care services.
We may collect:
Newsletter subscriptions.
Areas of wellness interest.
Communication preferences.
Responses to promotions.
Advertising interactions.
Referral program participation.
Survey responses.
Information voluntarily shared through social media.
Consent records for email or text marketing.
With appropriate permission, we may collect:
Written reviews.
Testimonials.
Photographs.
Audio recordings.
Video recordings.
Statements about client experiences.
We will obtain any authorization required before using information that identifies an individual as a client or reveals protected health information for promotional purposes.
When a person applies to work with Massage Reimagined, we may collect:
Résumé and employment history.
Education and training.
Professional licenses and credentials.
References.
Contact information.
Work availability.
Portfolio materials.
Background-check information, when legally permitted.
Interview notes.
Other application-related information.
Employment and contractor records may be governed by separate notices and policies.
We may obtain information:
Directly from you.
From a parent, guardian, caregiver, or legally authorized representative.
From a person purchasing a gift certificate or arranging an appointment for you.
From another health care provider with your authorization or as otherwise permitted by law.
From an insurer, attorney, employer, workers’ compensation administrator, or claims representative when relevant and legally permitted.
From our scheduling, payment, communications, website, and technology providers.
From referral partners.
From publicly available sources.
Through cookies and similar technologies.
We do not assume that a person who schedules an appointment for someone else has authority to access that person’s health or treatment information.
We may use personal information to:
This includes using information to:
Determine whether massage therapy is appropriate.
Identify contraindications and precautions.
Develop and modify treatment plans.
Provide requested services.
Document treatment.
Coordinate care.
Support continuity of care.
Respond to health and safety concerns.
Communicate with other providers when authorized or legally permitted.
We may use information to:
Schedule and reschedule appointments.
Assign practitioners and rooms.
Maintain waitlists.
Send confirmations and reminders.
Communicate about delays, cancellations, or changes.
Administer cancellation and no-show policies.
Manage memberships, packages, and gift certificates.
We may use information to:
Process payments.
Issue receipts.
Administer recurring membership charges.
Maintain transaction records.
Prevent fraud.
Resolve billing questions.
Process refunds and credits.
Submit legally authorized insurance or claim documentation.
We may respond to:
Appointment inquiries.
Customer service requests.
Feedback.
Complaints.
Accessibility requests.
Questions about services.
Requests to exercise privacy rights.
Requests for records.
We may use appropriately limited, aggregated, or de-identified information to:
Evaluate service quality.
Train staff.
Improve operations.
Understand appointment demand.
Improve website performance.
Develop services.
Conduct internal business analysis.
Address safety or service concerns.
With consent when required, we may send:
Newsletters.
Wellness education.
Promotional offers.
Membership information.
Workshop announcements.
New-service announcements.
Invitations and event information.
Marketing consent is not a condition of receiving massage therapy. You may unsubscribe from marketing communications at any time.
Appointment confirmations, receipts, safety notices, service updates, and communications concerning an existing business relationship may be sent even when you have opted out of promotional marketing.
We may use information to:
Maintain the safety of clients, practitioners, employees, and visitors.
Investigate suspected fraud or misconduct.
Enforce agreements and policies.
Respond to legal claims.
Meet licensing and professional obligations.
Comply with lawful regulatory, court, or governmental requirements.
Protect the rights and property of Massage Reimagined and others.
Massage Reimagined maintains administrative, physical, and technical safeguards designed to protect protected health information as required by applicable law.
When HIPAA applies, protected health information may generally be used or disclosed for purposes including:
Treatment.
Payment.
Health care operations.
Activities authorized by the client in writing.
Activities otherwise permitted or required by law.
Examples may include using information to provide treatment, collect payment, review service quality, train workforce members, conduct compliance activities, or communicate with another health care provider involved in a client’s care.
Massage Reimagined applies role-based access principles. Workforce members should have access only to the information reasonably needed to perform their responsibilities.
We do not sell protected health information.
We do not use protected health information for marketing when HIPAA requires written authorization unless a valid authorization has been obtained.
Additional information about your HIPAA rights, our legal duties, permitted uses and disclosures, complaints, and contact information is provided in our Notice of Privacy Practices. The Notice of Privacy Practices controls if there is a conflict between it and this general website Privacy Policy concerning protected health information.
Washington law may protect certain personal information that identifies or can reasonably be linked to a person’s physical or mental health status, health-related interests, health care services, or efforts to obtain health care services.
Some consumer health data maintained by a HIPAA-regulated health care provider may be exempt from the Washington My Health My Data Act. Other information, particularly information collected outside a clinical record, may remain subject to that law.
Consumer health data may include:
Information submitted in an inquiry about massage or wellness services.
Information showing that a person searched for, considered, scheduled, or received a health-related service.
Health-related preferences or goals.
Symptoms or concerns disclosed before a formal health care relationship is established.
Information inferred from website interactions.
Information concerning a person’s physical condition.
Location information that could identify a person as seeking or receiving health care services, when applicable.
Information derived from or combined with other data to identify health-related interests.
We may collect consumer health data to:
Respond to inquiries.
Schedule requested services.
Determine service suitability.
Provide treatment.
Process payments.
Communicate about appointments.
Maintain legally required records.
Improve services.
Protect health and safety.
Comply with law.
Fulfill other purposes disclosed at the time of collection.
Consumer health data may come from:
You.
Your authorized representative.
A health care provider.
A person scheduling or purchasing a service for you.
Our scheduling and communications providers.
Your interactions with our website.
Other sources described in this Privacy Policy.
We may share consumer health data only as reasonably necessary to provide requested services, operate our business, comply with law, protect safety, or fulfill another purpose for which valid consent has been obtained.
Recipients may include:
Licensed massage therapists involved in your care.
Authorized administrative workforce members.
Scheduling and practice-management providers.
Secure hosting and data-storage providers.
Payment processors.
Communications providers.
Professional advisers.
Governmental or regulatory bodies when legally required.
Other health care providers when authorized or otherwise permitted by law.
A successor organization in a lawful business transaction, subject to applicable privacy requirements.
We do not sell consumer health data.
We do not knowingly use consumer health data for targeted advertising without obtaining consent when consent is required.
Subject to applicable exceptions, Washington residents may have the right to:
Confirm whether we collect, share, or sell their consumer health data.
Access consumer health data.
Obtain information about the sources and recipients of consumer health data.
Withdraw consent.
Request deletion of consumer health data.
Appeal a refusal to act on a request.
Requests may be submitted using the contact information at the end of this policy. We may need to verify your identity before completing a request.
Deleting information from active systems may not immediately remove it from encrypted backups, legal archives, transaction records, clinical records subject to retention requirements, or information that must be retained for legal, safety, compliance, or fraud-prevention purposes.
If we deny a request, we will provide an explanation and information about the available appeal process when required.
Massage Reimagined uses third-party scheduling and practice-management technology to manage appointments, client information, memberships, transactions, communications, and related operations.
Information entered into the scheduling system may be processed by the technology provider on our behalf. The provider may maintain information on servers or systems controlled by that provider.
We evaluate providers based on factors that may include security practices, confidentiality obligations, contractual protections, and availability of HIPAA-related agreements when required.
You should use the designated scheduling or intake system for appointment and health information rather than sending sensitive information through social media or an unsecured communication channel.
Payments may be processed by third-party payment processors.
These providers may collect:
Payment-card information.
Billing information.
Transaction identifiers.
Fraud-prevention information.
Device and network information.
Payment processors handle information under their own privacy notices and security practices. Massage Reimagined generally receives confirmation of a transaction, payment status, card type, and limited card information rather than the complete payment-card number.
Recurring memberships may require a payment method to remain on file with the payment processor or practice-management provider.
We may use email or text messages for:
Appointment confirmations.
Reminders.
Schedule changes.
Waitlist notifications.
Receipts.
Membership communications.
Customer service.
Marketing communications when permitted.
Standard email and text messaging may not be fully secure. Avoid including highly sensitive health information in ordinary email or text messages.
By providing a telephone number or email address, you authorize us to use it for communications reasonably related to your request, appointment, purchase, or existing relationship. Consent to receive promotional text messages is separate where required and is not a condition of purchasing services.
Message and data rates may apply. Message frequency may vary. You may opt out of promotional text messages by following the instructions in the message. Opting out of promotional messages may not stop essential appointment or transaction communications.
Massage Reimagined may use artificial intelligence or automated tools to assist with limited business functions, such as:
Answering general questions about services.
Helping visitors navigate the website.
Drafting administrative communications.
Organizing nonclinical business information.
Improving customer service.
Summarizing operational information.
Supporting internal training and quality improvement.
Artificial intelligence tools are not substitutes for professional medical advice, diagnosis, treatment, or emergency care.
We do not intentionally submit protected health information to a general-purpose artificial intelligence system unless:
The use is permitted by law.
Appropriate privacy and security protections are in place.
A required business associate agreement or other contractual protection has been established.
The information has been appropriately de-identified.
The individual has provided valid authorization when authorization is required.
Automated tools should not independently make final clinical decisions concerning massage treatment. Licensed practitioners remain responsible for professional judgment within their scope of practice.
Information entered into a public-facing chatbot should not include confidential medical details unless the chatbot is clearly identified as an approved secure channel for that purpose.
Cookies are small files stored on a browser or device. We may use cookies, local storage, pixels, tags, scripts, and similar technologies to:
Maintain website functionality.
Remember preferences.
Protect website security.
Measure website traffic.
Identify website errors.
Understand how visitors use the website.
Evaluate marketing performance.
Prevent fraud and misuse.
Some technologies are necessary for:
Website navigation.
Security.
Appointment functionality.
Form submission.
Preference management.
Fraud prevention.
Disabling essential technologies may prevent parts of the website from functioning.
We may use privacy-conscious analytics services to understand general website performance. Analytics information may include pages viewed, approximate location, device type, browser type, referring source, and general interaction information.
We seek to configure analytics tools to avoid transmitting protected health information or detailed health-related form content.
We may use advertising or conversion-measurement tools only in a manner consistent with applicable health privacy laws.
We do not intentionally configure advertising pixels to receive:
Client intake information.
Treatment notes.
Health questionnaire responses.
Appointment details that reveal sensitive health information.
Contents of secure client portals.
Protected health information.
Advertising and analytics technologies may be limited or disabled on appointment, intake, client-portal, or other health-related pages when necessary to protect privacy.
Depending on the technologies used and your location, you may be able to manage nonessential cookies through:
A website cookie preference tool.
Your browser settings.
Device settings.
Advertising-industry opt-out tools.
Browser-based “Do Not Track” signals are not interpreted consistently across the internet. Where legally required and technically supported, we will honor recognized universal opt-out signals.
We may disclose information to vendors that perform services on our behalf, including providers of:
Appointment scheduling.
Practice management.
Secure intake forms.
Payment processing.
Website hosting.
Cloud storage.
Email.
Text messaging.
Telephone systems.
Cybersecurity.
Data backup.
Accounting.
Legal and compliance services.
Analytics.
Marketing administration.
Customer service.
Workforce management.
Service providers are authorized to use information only as permitted by their contracts, their own legal obligations, and applicable privacy law.
When a service provider creates, receives, maintains, or transmits protected health information on our behalf and is considered a HIPAA business associate, we require an appropriate business associate agreement.
We may disclose information:
We may disclose information when you direct us to do so or provide valid authorization.
Information may be shared with health care providers involved in your treatment when permitted by law.
We may communicate with a parent, legal guardian, personal representative, or other authorized person in accordance with applicable law.
Information may be disclosed when reasonably necessary and legally permitted to prevent or address a serious threat to health or safety, suspected abuse, neglect, exploitation, or another reportable concern.
Information may be disclosed:
When required by law.
In response to a valid court order, subpoena, warrant, or administrative demand.
To health oversight authorities.
To professional licensing authorities.
For workers’ compensation purposes.
To report certain injuries or suspected abuse when required.
For public health activities permitted or required by law.
To defend or pursue legal claims.
Massage Reimagined evaluates legal demands for information and limits disclosures when legally appropriate.
Information may be transferred as part of a merger, financing, acquisition, restructuring, sale, or transfer of some or all business assets. Any transfer remains subject to applicable health privacy and confidentiality requirements.
Unless we provide a separate notice and obtain any legally required consent or authorization, Massage Reimagined does not:
Sell protected health information.
Sell consumer health data.
Use treatment records for unrelated advertising.
Publish a client’s name, image, treatment information, or testimonial as a client without required permission.
Provide health information to an employer merely because the employer paid for a service.
Allow unrestricted workforce access to client records.
Intentionally place advertising tracking technology inside treatment notes, health intake forms, or secure clinical records.
Use artificial intelligence as a substitute for a licensed practitioner’s professional judgment.
You may voluntarily submit a review through a third-party platform or directly to us.
Public reviews may reveal that you visited or received services from Massage Reimagined. Information you choose to post publicly is controlled by the platform on which it appears and may be visible, copied, or redistributed by others.
Massage Reimagined will not publicly confirm that a reviewer is a client or disclose treatment information in response to a review unless permitted by law and appropriately authorized.
We may ask permission to reuse a review, testimonial, photograph, or video. When the proposed use reveals that a person is a client or includes health information, we will obtain any authorization required by law.
You may revoke an authorization for future use, subject to actions already taken in reliance on the authorization and other legal limitations.
Our website may link to social media platforms. Interacting with social media features may allow the platform to collect information about your device, account, and interaction.
Social media platforms operate under their own privacy policies. Do not send private health or treatment information through public posts, comments, or direct messages.
Following, liking, commenting on, or sharing Massage Reimagined content does not establish a practitioner-client relationship.
Our website may contain links to or embedded content from third parties, such as:
Maps.
Videos.
Social media.
Review platforms.
Scheduling systems.
Payment providers.
Event registration services.
Educational resources.
Third parties may collect information when their content loads or when you interact with it. Massage Reimagined does not control every third party’s privacy practices.
A link does not mean that Massage Reimagined endorses the third party’s privacy or security practices. Review the third party’s privacy notice before providing personal information.
Massage Reimagined uses reasonable administrative, physical, and technical safeguards appropriate to the nature of the information we maintain.
Safeguards may include:
Access controls.
Unique user accounts.
Password requirements.
Multifactor authentication when available.
Encryption when appropriate.
Secure scheduling and record systems.
Role-based access.
Workforce confidentiality requirements.
Privacy and security training.
Device security.
Software updates.
Vendor review.
Secure disposal practices.
Backup and recovery procedures.
Incident response procedures.
No website, transmission method, or storage system can be guaranteed to be completely secure. You are responsible for using reasonable care when communicating electronically and protecting your own devices, passwords, and accounts.
If we discover a breach involving protected or legally protected personal information, we will investigate and provide any notifications required by applicable law.
Notification may be made by mail, email, website posting, media notice, or another legally permitted method, depending on the circumstances and applicable requirements.
We retain information for as long as reasonably necessary to:
Provide services.
Maintain treatment records.
Support continuity of care.
Meet professional and licensing requirements.
Process transactions.
Administer memberships and packages.
Fulfill contracts.
Resolve disputes.
Respond to legal claims.
Prevent fraud.
Meet tax, accounting, insurance, and regulatory obligations.
Enforce agreements.
Clinical records may be retained for the period required by applicable health care, professional, insurance, and limitation-of-action requirements.
Different categories of information may have different retention periods. When information is no longer required, we may delete it, securely destroy it, de-identify it, or retain it in a restricted archive when permitted by law.
Backup copies may remain for a limited period after information is removed from active systems.
We may create and use information that has been aggregated or de-identified so that it does not reasonably identify an individual.
We may use de-identified or aggregated information for:
Operational analysis.
Service improvement.
Workforce planning.
Business planning.
Education and training.
Research or statistical purposes.
Marketing performance measurement.
When required by law, we will not attempt to re-identify information that has been properly de-identified.
When HIPAA applies, you may have rights concerning your protected health information, including the right to:
Inspect or obtain a copy of certain records.
Request correction of information you believe is inaccurate or incomplete.
Request restrictions on certain uses or disclosures.
Request confidential communications through a particular method or at a particular location.
Receive an accounting of certain disclosures.
Receive a paper or electronic copy of the Notice of Privacy Practices.
File a privacy complaint without retaliation.
Some rights are subject to legal limitations, identity verification, permitted fees, and specific procedures.
Please consult the Massage Reimagined Notice of Privacy Practices for a more complete explanation of HIPAA rights.
Depending on where you live and which laws apply, you may have the right to:
Know whether we process your personal information.
Access personal information.
Correct inaccurate information.
Request deletion.
Obtain a portable copy of certain information.
Withdraw consent.
Opt out of marketing.
Opt out of certain targeted advertising.
Obtain information about categories of third parties that receive information.
Appeal a decision concerning a privacy request.
Not be discriminated against for exercising a privacy right.
These rights are not absolute. For example, we may be unable to delete information that must be retained as a health care record, transaction record, legal record, or evidence relating to a claim.
To submit a privacy request, contact:
Email: joe@massagereimagined.com
Telephone: (206) 817-5896
Website: www.massagereimagined.com
Please state that your communication concerns a privacy request.
Your request should include:
Your name.
Reliable contact information.
The nature of your request.
Enough information to identify the relevant records or interaction.
The privacy right you wish to exercise.
Do not send copies of government identification through ordinary email unless specifically requested through a secure process.
We may need to verify your identity and authority before acting. Verification requirements will be proportionate to the nature and sensitivity of the information requested.
An authorized agent may submit a request when permitted by law. We may require evidence of the agent’s authority and may need to verify the request directly with you.
We will respond within the period required by applicable law. When permitted, we may extend the response period and will explain the reason for the extension.
If we deny a request involving a right to appeal, you may submit an appeal using the same contact information.
Label the communication Privacy Request Appeal and explain why you believe the decision should be reconsidered.
We will review the appeal and provide a response within the period required by applicable law. When required, we will explain how to contact the Washington Attorney General or another appropriate authority.
You may unsubscribe from marketing emails by selecting the unsubscribe link in an email or contacting us.
You may opt out of promotional text messages by following the instructions in the message.
Opting out of marketing does not prevent us from sending:
Appointment reminders.
Transaction receipts.
Membership notices.
Safety communications.
Responses to your inquiries.
Legally required notices.
Other nonpromotional communications concerning an existing relationship.
We do not require marketing consent as a condition of receiving massage therapy.
Our website is intended primarily for adults and is not designed to collect personal information directly from children under 13.
Massage services for a minor may require the involvement or consent of a parent or legal guardian, depending on the minor’s age, the nature of the service, and applicable law.
Parents and guardians should not disclose unnecessary information about a minor through public or unsecured channels.
A minor’s privacy rights and a parent’s or guardian’s access rights may vary depending on applicable health care and consent laws.
Contact us if you believe a child submitted personal information through our website without appropriate authorization.
When you purchase a gift certificate or arrange an appointment for another person, we may collect limited information needed to complete the transaction.
Purchasing a service for another person does not authorize you to:
Access that person’s health information.
Complete health intake information on that person’s behalf unless legally authorized.
Direct the person’s treatment.
Receive information about whether the person attended an appointment.
Receive details about the person’s services.
Massage Reimagined does not provide emergency medical services through its website, email, text messaging, social media, or chatbot.
Do not use these channels for a medical emergency.
Call 911 or seek appropriate emergency assistance when you believe immediate medical attention is necessary.
Information on our website is general educational information and is not a diagnosis, prescription, or substitute for evaluation by an appropriate health care professional.
Massage Reimagined primarily provides services in Washington State and operates for clients in the United States.
If you access our website from outside the United States, your information may be transferred to and processed in the United States, where privacy laws may differ from those in your country.
Where an international privacy law applies, we will process information under an available legal basis and provide rights required by that law.
We may update this Privacy Policy to reflect:
Changes in our services.
Changes in technology.
Changes in vendors.
Changes in privacy practices.
Changes in legal requirements.
Operational or security developments.
The “Last Updated” date at the beginning of the policy identifies the most recent revision.
Material changes may be communicated by:
Posting a prominent website notice.
Sending an email.
Providing an in-person notice.
Updating a client portal.
Using another method required by law.
Changes apply prospectively unless otherwise permitted by law. We will obtain consent or authorization when required before materially changing how previously collected information is used.
You may submit a privacy complaint to Massage Reimagined using the contact information below.
You will not be denied services, retaliated against, or treated adversely because you submitted a good-faith privacy complaint or exercised a privacy right.
When HIPAA applies, you may also submit a complaint to the U.S. Department of Health and Human Services Office for Civil Rights.
Washington residents may also contact the Washington State Attorney General regarding rights under applicable Washington consumer protection or health data privacy laws.
Questions, requests, complaints, and concerns about this Privacy Policy or our privacy practices may be directed to:
Massage Reimagined
Attention: Privacy Officer
Seattle, Washington
Email: joe@massagereimagined.com
Telephone: (206) 817-5896
Website: www.massagereimagined.com
Please do not include detailed medical information in an ordinary email. Contact us to request a more secure communication method when necessary.
This Privacy Policy is a general public-facing policy and does not replace other documents that Massage Reimagined may be legally required to maintain or provide.
Applicable companion documents may include:
HIPAA Notice of Privacy Practices.
HIPAA privacy, security, and breach-response policies.
Business associate agreements.
Client consent and intake documents.
Record-access and amendment procedures.
Authorization for release of health information.
Authorization for testimonials, photographs, and marketing.
Washington Consumer Health Data Privacy Policy.
Cookie notice and cookie preference mechanism.
Text message terms and consent language.
Employee and applicant privacy notices.
Data retention and destruction policy.
Incident-response plan.
Vendor security and privacy requirements.
Where a companion notice is more specific than this Privacy Policy, the more specific notice governs the information and activity covered by that notice.
